How to cancel a Netflix account in 2024

How to cancel a Netflix account/subscription | Image via Unsplash, Bastian Riccardi

“Your Netflix account is for you and the people you live with,” email tells users. Netflix just started a crackdown on its users who share their accounts with others. And that’s a no-no for many people. Hence they want to cancel their Netflix account. Here’s a quick overview before we start the Netflix subscription cancellation guide.

Quick Answer: Log into your Netflix account and Cancel your Netflix subscription.

Did you know that Netflix didn’t allow users to share passwords of their accounts other than with those who live with you? If you’re here, I guess you didn’t.

Squid Game running on Netflix on a TV

Netflix doesn’t let people share passwords other than their household. So, if you’re currently sharing passwords with your friend, family, acquaintance, office colleagues, or even your significant other (boyfriend or girlfriend), and they’re not living in the same house or using the same WiFi. In that case, you’ll either have to pay for that extra member or you’ll face a ban. This is because the company has lost many subscribers and wants to earn more to invest in better content.

Most recently, Netflix has announced a subscription price of $7.99 for additional persons that’ll be sharing the account.

But worry not. You can either trick Netflix or cancel your account to register your protest. Here’s how to cancel Netflix on your phone, laptop, or tablet.

1. Cancel Netflix subscription on the web:

Follow these simple steps to cancel your Netflix account/subscription:

1. Log in to your Netflix account using a web browser.

Head over to the Netflix website (netflix.com) and log into your account.

2. Select your profile under ‘Who’s watching?

Open your main Netflix profile from the ‘Who’s watching?‘ screen.

3. Hover over your profile icon on the top right corner

Just hover over your profile icon, located on the top right corner of the page.

4. Select ‘Account‘ from the drop-down or visit ‘Your Account.’

Hover on your profile screen and select ‘Account‘ from the drop-down. Or, if you’re here, just click this link, and it’ll take you to your account section.

5. Click on the ‘Cancel Membership‘ button link in the ‘Account‘ section

Find and click the ‘Cancel Membership‘ button located under ‘Membership & Billing.’

6. Finally, click the blue ‘Finish Cancellation‘ button to cancel your Netflix membership

In the final steps, click the blue cancellation button, as shown in the screenshot, to cancel your Netflix membership.

2. Cancel Netflix account subscription on Android:

  1. Open the Netflix app on your Android device.
  2. Tap on the profile picture icon located at the top right corner of the screen.
  3. Scroll down and tap on ‘Account.’
  4. This will open a screen with the Netflix subscription details.
  5. Navigate to the ‘Membership & Billing‘ section.
  6. Tap on the ‘Cancel Membership‘ link.
  7. Follow the prompts to complete the cancellation process.

3. Cancel Netflix account subscription for iPhone/iOS users:

Cancelling subscription on iPhones is a bit tricky. So, if you subscribed using the Netflix website, you can cancel the subscription through the phone, but if you got Netflix using your iPhone via Apple ID or Google Account, you’d need to do it from the phone.

Method #1: Unsub from Apple ID/Google Account users on iPhone

  1. Open the Netflix app on your iPhone.
  2. Open the Settings app on your iPhone.

Method#2: If you signed up directly from the website

  1. Open the Netflix app on your iPhone.
  2. Find and click the profile icon at the screen’s top right corner.
  3. Scroll down and tap on ‘Account‘ right under ‘App Settings.’
  4. Scroll down to the ‘Membership & Billing‘ section.
  5. Tap on the ‘Cancel Membership‘ button link.
  6. Follow the prompts to complete the cancellation process.

You can follow the same steps to restart your Netflix membership. This time, you’ll see the “Restart membership” button link instead of the ‘Cancel membership.’

Tip: If none of these methods work, contact Netflix support to cancel your Netflix account or restart membership.

You may see a surge in cancellation of Netflix accounts, thanks to global inflation, Netflix’s recent password crackdown, hefty prices for shared Netflix accounts, and not-so-exciting content on the platform.

You can follow this guide to cancel your Netflix and get rid of that monthly subscription.

FAQs: How to cancel your Netflix account

How can I cancel my Netflix account?

Follow the above-mentioned guide to cancel your Netflix account on any device. We’ve added steps to cancel Netflix on Android, iPhone, and on the web.

Can I cancel my Netflix account from any device?

Yes, you can cancel your Netflix account from any device with an internet connection and a web browser. Simply log in to your account, follow the steps mentioned earlier, and cancel your membership.

Is there a specific time period I need to wait before canceling my Netflix account?

No, you can cancel your Netflix account at any time. There are no specific time restrictions or waiting periods.

Will I be charged if I cancel my Netflix account before the end of my billing cycle?

No, Netflix does not prorate or refund any unused portion of the subscription period. However, you will retain access to the streaming service until the end of your billing cycle.

What happens to my account after I cancel Netflix?

When you cancel your Netflix account, your subscription will remain active until the end of your current billing period. After that, you will lose access to the Netflix streaming service unless you decide to sign up again in the future.

Can I reactivate my Netflix account after canceling it?

Yes, you can reactivate or restart your Netflix account at any time. Simply log in using your previous account details, and you will have the option to restart your membership. However, you may be charged for the new billing cycle.

Will canceling Netflix delete my account information?

Canceling your Netflix account does not automatically delete your account information. If you wish to remove your personal data, you can contact Netflix’s customer support and request the deletion of your account.

What if I’m on a free trial and want to cancel?

If you’re on a free trial and want to cancel, you can follow the same cancellation process outlined earlier. Canceling during the trial period will ensure you are not charged once the trial ends.

I can’t cancel my Netflix account on iPhone/iOS

First, follow our Netflix cancellation guide for iPhone/iOS users. If that doesn’t work, in that case, please contact Netflix to fix your problem.

What’s Netflix’s additional user fee?

Netflix has announced a $7.99 per month fee if you’re sharing with people outside your household.

How does Netflix determine that a person is outside the household using Netflix?

Netflix uses internet IP to analyze whether the connected user lives in the same household. Hence, it’s important to connect with home WiFi once every month.

What does “Your membership has already been canceled.” mean?

If you haven’t paid for your subscription, Netflix will try auto payments. In case it fails to do so, your membership will be automatically canceled till payment.

Other Netflix Guides:

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